Today, candidate experience is a top priority for recruiters and HR managers globally!
There’s no doubt that a positive candidate experience helps you earn better hires and more brand loyalty.
Unfortunately, bad press spreads online like wildfire.
Excelling in this area is only possible if you receive adequate feedback from candidates.
A candidate experience survey can help you receive feedback through candidates. This insight can help optimize your candidate experience tactics.
Ultimately, your candidate’s experience shapes your employer branding and offer acceptance rate.
To ease your task in creating the most effective survey, we’ve curated the best templates for use this 2022.
Read more: Learn how can recruiters create a successful candidate experience survey.
Template #1
1. What position(s) did you interview for?
2. How did you find our hiring process?
a. Easy
b. Challenging
c. Clear
d. Confusing
e. Too long
f. Boring
g. Engaging
3. Did your understanding of the job description align with what you learned about the role during the hiring process?
4. How would you rate our communication with you during the hiring process?
a. Highly engaging
b. Consistent
c. Lack of information
d. Lack of consistency
e. Average
5. On a scale of 1-10 (1 being the least likely and ten being highly likely), how likely are you to recommend [Your_company_name] to others?
6. How could we improve our hiring process?
Template #2
1. I found the interview process to be:
a. Difficult to understand
b. Fast and fluid
c. Nothing special
d. Other
2. Would you recommend others to our company?
a. Yes
b. No
3. Please rate the interviewers from 1-10:
1 – Unprepared and inconsiderate
5 – Neutral
10 – Communicative and engaged
4. Did our hiring process meet your expectations?
5. How would you rate your understanding of our values and culture?
6. Which area do you think requires improvement in our hiring process?
Template #3
1. What position did you interview for?
2. Please rate the following statement: “My communication with the recruiter was prompt.”
a. Always
b. Most of the time
c. Sometimes
d. Rarely
e. Never
3. How would you rate your understanding of the vacancy after the hiring process?
Options:
a. I clearly understood the position.
b. I understood most parts of the position.
c. I understood the basics of the position.
d. I didn’t understand most parts of the position.
e. I didn’t understand the position at all.
4. You would have performed better if you had received:
Options:
a. Detailed instructions
b. Clarifications from the hiring manager
c. More time
d. I had adequate resources and time to complete the assignment
e. Other (Please specify)
5. How likely are you to recommend [Your_company_name] to others?
Options:
a. Very likely
b. Likely
c. Somewhat likely
d. Not likely
e. Very unlikely
6. What else would you like to add about your experience with our hiring process?
Template #4
1. What position did you apply for?
2. Please state what you liked and disliked about our hiring process:
3. Please rate the following statement:
“My interviewer(s) were well-prepared.”
a. Strongly agree
b. Agree
c. Disagree
d. Strongly disagree
4. Were you consistently updated?
5. Do you think you received adequate information and updates throughout the process?
a. Yes
b. No
c. Somewhat
6. What do you think would make our recruitment and selection process better?
Template #5
1. Which position did you interview for?
2. Please rate the following statement:
“I was kept in the loop throughout the whole selection process.”
Options:
a. Always
b. Most of the time
c. Sometimes
d. Rarely
e. Never
“I found the interview process…”
a. Challenging
b. Easy and smooth
c. Boring
d. Way too long
e. Other (Please specify)
3. How well did we describe the role?
a. Awesome, I understood everything
b. It was okay. I understood the basics
c. I didn’t understand most of it
d. Terrible, I didn’t understand anything
4. Would you apply to [Your_company_name] again?
5. Please mention any hindrances you faced throughout the hiring process.
Read more: 20+ candidate experience statistics that recruiters need to look into ASAP!
Template #6
1. Which position did you apply to?
2. Where did you hear about [Company_name]’s vacancy?
3. Which of these applies to our hiring process?
a. Complicated
b. Fast and smooth
c. Boring
d. Too long
e. Other
4. Would you recommend us to a friend or colleague?
a. Very satisfied
b. Satisfied
c. Neither satisfied nor dissatisfied
d. Dissatisfied
e. Very dissatisfied
5. Was the application process user-friendly?
6. Is there any feedback you would like to provide?
Template #7
1. Which position did you apply for at our company?
2. What attracted you to apply to our company?
3. Do you think the recruitment process provided good insight into the company’s culture and values?
4. Did our hiring team provide sufficient information to you throughout the hiring process?
a. Yes, I received sufficient information
b. No, I received little to no information
5. Did you feel valued at our company?
6. Where do you think we can improve our hiring process?
Template #8
1. Which position did you apply to?
2. Would you encourage others to apply to [Your_company_name]?
3. Do you think our hiring team was well prepared?
4. Overall, how satisfied were you with our organization’s recruitment and selection process?
a. Very satisfied
b. Satisfied
c. Neither satisfied nor dissatisfied
d. Dissatisfied
e. Very dissatisfied
5. Please indicate the extent to which you agree with this statement:
“I understood where I stood in the recruitment process.”
a. Strongly agree
b. Agree
c. Disagree
d. Strongly disagree
5. Were you satisfied with the level of communication throughout the recruitment process?
6. What are the top 1-2 things we can do to improve our recruitment process?
With these candidate experience survey templates, understanding your candidates will become easier than ever.
In addition, these questions can help employers step into the shoes of their candidates to understand how they can provide the best candidate experience.
If you happen to like these templates, be sure to share them with the rest of your recruiter friends!
Read more: 5 tools that’ll help you provide the best candidate experience.
